Our Why, What, How
Our Vision
Making a difference in the lives of those without a voice.
Our Core Values
High standard of care
We strive to deliver a high standard of care to all patients, at all times. We commit to making a difference in the lives of our pets, our clients and ourselves, by upskilling ourselves in areas of our industry, and educating others around us. By being the patient advocate, we become their voice. By focusing on what an animal needs, we are not led astray, and remain true to our goal.
Empathy
By walking in other’s shoes, we can be present in our interactions, and deliver care to our patients from a place that is genuine.
Accountability
We habituate a culture of looking for and finding solutions, versus looking for and finding obstacles.
Respect
We value our own health and wellbeing, respect our body’s needs for self-care, for mental well-being and respect the animals and people that come into our lives each day. We strive to understand differences in people, the boundaries of animals and hope to work towards other’s strengths and around their
Trust
The foundation of a relationship. Trust stems from being open with one another, having the right motif behind what we are doing, being credible in the information that we share with others, and being someone who is reliable.
